When a vast hole appeared in the gardens of three houses in Stratford, east London, a year ago obviously the householders were distraught. One lady even lost her entire garden shed down the gaping chasm, but fortunately no one was injured.

The problem had been caused by subsidence of the earth due to underground tunnel workings for the high speed rail network linking London and the north of England via the Channel Tunnel with the rest of Europe.

After some urgent remedial work to prevent further collapse the contractor, CTRL, set about reassuring the local neighbourhood, comprising some 24 houses, that the area would be made completely safe and that owners/tenants would be compensated for the damage and inconvenience.

A solicitor was selected to get the ball rolling and after interviewing several engineers James Torr, a Chalfont St Peter Chartered Civil Engineer and Mediator, who acts as an expert witness, was chosen by the Stratford residents to represent them.

James said: "I was selected for two reasons. Because I was born and brought up in that part of London just a mile from where the accident occurred, and also they liked my 'touchy, feely' approach. Which was quite an interesting way to select an engineer."

Indeed, the 'hands on' approach was a very important ingredient of the successful outcome because of the multi-ethnic nature of the area. But there were few problems.

Only once did James nearly come unstuck when, on a particularly cold day, he turned up in a long black coat and hat on an 'enormous' Ukrainian man's doorstep and found him very reluctant to open the door.

Apparently this 'great bear of a man', who turned out to be very friendly indeed, explained: "Where I come from you don't open your door to men in black coats!"

With his work now drawing to a close, for the past 12 months James has been monitoring the contractor's remediation work and consulting with local residents to ensure that their houses are restored to the condition they enjoyed before the subsidence occurred.

Now that he has drawn together all the lose ends and negotiated amicable arrangements between all the parties, he suggests: "The repairs and redecoration work will start in February and probably go on for about three months. So my involvement will probably come to an end in late Spring."

One of the worst affected houses will need partial demolition and two others require extensive repairs. Otherwise it is mainly a case of reinstating people's gardens where the contractor has been working, plus some modest cosmetic treatment.

You could say that the successful sorting out the Stratford hole's many complexities was a unique project. But for James Torr, a Member of the Academy of Experts, it was run-of-the-mill!

ENDS

Date: 20th January 2004


NB: James Torr is also Chairman of Cross Reference the Gerrards Cross based Business Network Group.

For further information, please contact: Andrew Leech 01753 884216

   
 
 
 
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